New report confirms pandemic accelerated shipping digitalization

Written by Nick Blenkey
Digitalization report cover

A report from satcom leader Inmarsat pinpoints the impact of COVID-19 in accelerating global shipping’s digital transformation. Entitled “A Changed World: The state of digital transformation in a post-COVID-19 maritime industry,” it has been prepared by maritime innovation consultancy Thetius and was sponsored by the Inmarsat Research Program.

The report finds that, as COVID-19 emerged and global travel restrictions took hold, surging demand for crew connectivity was echoed in uptake for other digital services needed to keep ships running.

“The impact of COVID-19 on ship operations is evidenced by a massive increase in the use of remote services such as pilotage and surveying,” the report says. “Similarly, crew training and officer examinations went fully online for the first time ever in some jurisdictions. More broadly, global trade facilitation saw an explosion in the use of digital tools, including massive growth in consumer demand for e-commerce and the use of online booking platforms for shipping freight.”

Inmarsat’s own data covering commercial shipping during the pandemic period showed that the average daily data consumption per vessel nearly tripled, from 3.4 to 9.8 gigabytes between January 2020 and March 2021. In a further significant shift, the report projects the global maritime digital products and services market in 2021 as being worth $159 billion—18% ahead of pre-pandemic forecasts. Thetius predicts that, by 2022, market turnover will be three years ahead of pre-pandemic forecasts.


“Digital solutions are now pervasive in maritime, and one consequence of COVID-19 has been that our customers—and their customers—increasingly think digital first,” commented Stefano Poli, VP business development, Inmarsat Maritime. “The last 18 months have been challenging, but they have also brought a seismic shift in attitudes in favor of IoT-based solutions for crew connectivity, safety, sustainability and ship efficiency. New acceptance of remote ship surveys, for example, led Inmarsat and Lloyd’s Register to collaborate on the first dedicated connectivity agreement to livestream surveys while vessels are at sea. This is just one example of the vast scope of previously promising digital opportunities whose maritime moment has come.

“Inmarsat recently unveiled plans for ORCHESTRA, the communications network of the future which will continue to anticipate digital needs,” Poli added. “Bringing together Inmarsat’s comprehensive geosynchronous (GEO) satellite network with low earth orbit satellites (LEO) and terrestrial 5G into a single high-performance ‘network of networks,’ ORCHESTRA will deliver future-proof connectivity everywhere—including to hot spots in busy ports, passenger ships and autonomous vessels.”

London-headquartered Inmarsat notes that data from the Thetius intelligence platform shows that, since 2008, the U.K. has produced the highest number of maritime technology businesses in the G7 connected to ship operations and management. The U.K. is also second only to the United States as the most abundant source of cloud computing, data and analytics, and artificial intelligence (AI) technologies for the maritime sector.

A call for the U.K. Government to boost non-financial support for innovation in the maritime sector is one of three key recommendations in the report. Thetius also suggests digital momentum will be best maintained globally if larger industry stakeholders create a route to decarbonization with definite milestones, while start-ups would benefit from deeper understanding of the dynamics between different stakeholders in shipping to identify where their solutions can best be utilized.

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