Shell brings customers ship to shore technical services

DECEMBER 10, 2014 — Shell Marine Products (SMP) not only offers a complete portfolio of marine lubricants for almost any type of vessel, but backs them with technical service. It says that this is becoming increasingly crucial to bring peace of mind to vessel operators in the light of such developments as the prevalent practice of slow steaming and new environmental regulations such as the revised vessel general permit (VGP) in US waters and the change in fuel sulfur limits in ECAs.

SMP employs a team of technical experts, spread out around the world, that is dedicated to helping solve customers’ lubrication issues and improve equipment performance. They answer technical queries, give product and changeover advice and provide technical troubleshooting. An SMP technical expert also conducts onsite equipment inspections as well as consulting with the ship’s chief engineer to verify that the proper feed rate is applied to optimize operations.

SMP also offers Shell Rapid Lubricants Analysis, which includes a comprehensive lubricant sampling plan; recommendation of the most appropriate test suite for each piece of equipment; and advice on sampling frequency and how to take a representative sample of used oil.

The Shell Rapid Lubricants Onboard Alert, a unique portable device that provides on board measurement and recording of magnetic iron content in oils and greases.

“These days, offering a suitable product should be coupled with the appropriate expert advice for changeovers and feed rates. Our technical service team here in SMP is always ready to help answer our customers’ lubrication questions and give them peace of mind,” says Jan Toschka, General Manager of Shell Marine Products.