Qatar-based Nakilat, owner of the world’s largest LNG carrier fleet, has signed five-year support agreements with Wärtsilä, the supplier of the LNG reliquefaction systems onboard the QFlex vessels covered by the agreements.
Under the contract terms, Wärtsilä will provide 24/7 technical remote support for the vessels’ onboard gas process plants. The customer has direct access to Wärtsilä’s dedicated team of LNG technical experts for specialized technical advice and remote troubleshooting, reducing potential equipment downtime and, when possible, avoiding time consuming and costly onboard visits by service engineers.
Additionally, following each cargo loading, selected operational data from the running reliquefaction systems is analyzed by Wärtsilä’s LNG technical experts to ensure the operability and readiness of the system. This also creates a traceable operational data history.
“As the global leader in energy transportation, the efficiency and reliability of our reliquefaction systems is a key element to efficient cargo-handling operations and vessels serviceability to the customer,” said Nakilat Chief Operating Officer Samir Bailouni. “Such support agreements are intended to give the assurance that the reliquefaction systems are operated safely and optimally within plant design parameters, thereby ensuring the integrity of our global operations.”
“Lifecycle support to our customers’ installations is a central pillar in the strategy of Wärtsilä Gas Solutions,” said Rene Christian Olsen, Director Services, Gas Solutions. “Agreements such as these are the best way for ensuring that the products, systems and solutions that we deliver are properly maintained, and that their reliability and performance are at the optimal level.”