Crew change crisis takes toll on seafarer hopes

Written by Nick Blenkey
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“Life during COVID is hell,” is one response received in the most recent survey on Seafarers Happiness survey conducted by the Mission to Seafarers with the support of the Shipowners’ P&I Club and Wallem Group.

Covering the period between July and September 2020, the average Seafarers Happiness Index for the three-month period surprisingly shows an increase in happiness levels from 6.18 to 6.35, compared to the previous quarter. However, this masks significant fluctuations between July and September. Early responses from seafarers were far more positive, driven by rising hopes about the reopening of national borders on finding and a solution to the crew change crisis. As the quarter progressed, this optimism was lost as a second wave of infections put paid to the hopes for many of a return home or a return to work. This was reflected in a decline in happiness levels.

Looking at relationships on board during the quarter, there are welcome reports of crew pulling together and a growing sense of unity in the face of the challenge they face. Worryingly though, there are also reports of a rise in social conflict onboard, as the social bonds between crewmates come under pressure. The survey also reports some seafarers as feeling that protective measures onboard, including wearing masks and social distancing, risk undermining social cohesion and heightening the sense of isolation.

The findings of the report make it clear that the crew change crisis has not gone away. Seafarers continue to report their dismay and frustration as trips are extended beyond their contractual timeframes and the burden of working 12 hours a day, seven days a week, continues to take its toll. In addition to the mental strain, seafarers are also expressing concerns over the physical impact of extended contracts, exacerbated by reduced crew numbers.

On top of this, some seafarers report feeling trapped between the restrictions placed on their access to shore leave and fears of the exposure risks if they do go ashore.

The survey also reveals the growing impact on the welfare of seafarers who cannot join vessels and are facing severe financial consequences as a resyse seafarers have nowhere to turn and report a sense of being the forgotten victims of the crisis. This issue appears particularly acute among those who work in the cruise sector.

In response to this latest survey, Andrew Wright, secretary general of The Mission to Seafarers, commented:

“Once again, the Seafarers Happiness Index has revealed the immense human cost of the COVID-19 pandemic among the men and women who serve at sea and upon whom we all depend. It is deeply worrying to learn of the impact on the bonds between crewmates and the damage to social cohesion onboard. All of us who care about our seafarers must act now and act faster to deliver the immediate support and relief that they need, along with a longer-term plan of action; one that meets the needs of those serving at sea and those stranded ashore.”

“This latest report highlights the heightened plight of seafarers both ashore and at home,” said Louise Hall, director-Loss Prevention at the Shipowners’ Club. “Those on board are feeling increasingly concerned with the ongoing situation with many voicing that they feel physically and emotionally exhausted, whereas those at home are surrounded by the uncertainty of their future employment and financial woes. It is imperative that we work together as an industry to provide new services and tools, such as the online ‘chat to a chaplain’ service, to improve the health and wellbeing of seafarers during these most difficult times.”

“The index is a measure of the incompetent leadership of world governments to recognize and support seafarers,” said Frank Coles, CEO, Wallem Group. “We need to start listening to our seafarers and urge governments to open their borders to seafarers and confirm their key worker status as a matter of urgency.”

To read the latest Seafarers Happiness Index report, click HERE.

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