MAY 5, 2015 — Ocean towing service provider Louisiana International Marine, L.L.C., Gretna, LA, has chosen Helm CONNECT preventive maintenance software from ClassNK subsidiary Helm Operations, Victoria, BC, Canada, for its six tugs.
"We chose Helm CONNECT because they [Helm] made it easy to do business with them. First off, their preventive maintenance and compliance software is the easiest we've ever seen, and secondly we didn't have to wait weeks to get a price quote from them," said Anthony Roberts, Manager of Marine Traffic Operations for Louisiana International Marine. "They've been transparent and responsive throughout the entire process."
"We are inspired to work with tug companies like Louisiana International Marine who take such pride in their safety and compliance practices," said Ron deBruyne, CEO and Founder of Helm Operations. He also said was pleased that Louisiana International's team had reacted so positively to the simplicity of Helm CONNECT.
CONNECT is intuitive for workboat personnel to use as it is designed and developed through direct consultation with real life users, such as port engineers, crew and shore-based personnel.
"The result is intuitive maintenance software that's real easy to use," said Mr. deBruyne, who expects lots of interest in Helm CONNECT since workboat companies are trying to innovate in order to proactively record maintenance as well as reduce complexity with compliance reporting.
"We keep hearing that they want something that's easy to use to manage maintenance and close the loop on compliance. That's what Helm CONNECT is all about," he added.
Helm recently launched a free trial of Helm CONNECT and has since signed up over 100 companies for trials of the software.